Frequently Asked Questions

  • You can book an appointment by calling on 0481 816 762, emailing admin@clearmindedpsych.com.au, or book an appointment online.

  • Sessions typically last up to 50 minutes (the remaining 10 minutes are dedicated to the psychologist to update treatment notes).

  • Medicare or Private referrals will incur a fee of $200 per session.

    For clients who are seeking treatment under the Mental Health Treatment Plan (MHTP), a rebate of $96.65 from Medicare will be provided. If you have a MHTP from your GP, you may be eligible for a Medicare rebate for up to 10 sessions per calendar year.

    Fees for clients who are referred under Worker's Compensation or CTP claims will be charged to the insurer under the current psychology practice fees outlined by SIRA. 

    NDIS self-managed and plan-managed participants can be seen, and fees are based on the NDIS pricing arrangements for Therapeutic Supports (for participants over the age of 7) or Early Intervention Supports for Early Childhood (for children under 7). 

  • Yes, some private health funds provide rebates for psychological services. Please check with your provider to confirm your coverage. Please remember that you cannot use your private health insurance and claim a Medicare rebate simultaneously. However, you can utilise your 10 Medicare rebates first and then claim the remaining expenses through your private health insurance.

  • We require at least 48 hours' notice for cancellations. Late cancellations or missed appointments will incur a fee.

  • The first session is an opportunity to discuss consent to services, your concerns, background history and treatment goals. We’ll work together to develop a treatment plan tailored to your needs.

  • The number of sessions varies depending on your individual needs and goals. Some people benefit from short-term therapy, while others prefer ongoing support.

  • Yes, confidentiality is a key part of therapy. However, there are some legal exceptions, such as if there is a risk of harm to yourself or others.

  • Yes, we offer secure telehealth (online or phone) sessions for clients who prefer remote support.

  • Our practice does not provide emergency crisis support. If you need urgent help, please contact Lifeline (13 11 14), your local crisis service, or emergency services (000).